How can I track my order?

Once the order is dispatched, you will receive an email with the tracking link and Id for your parcel so you can follow its journey.

My order has not been delivered. What can I do?

If your estimated delivery date has passed and you haven’t received your order, please call our Customer Service team on +91 9818689966 or mail us on customercare@bluesaffron.in

Can I cancel or amend an order once it has been placed?

We are unable to cancel or amend orders once they have been placed. Please ensure you review all information carefully as you proceed through our checkout. However, you can return the ordered product to us.

How can I pay for the order?

All purchases made on our website can be paid by credit card, debit card and net-banking. For credit card you may choose to use Visa, Mastercard and American Express.

What is the refund policy for items purchased from the website?

We are happy to offer a refund or exchange on merchandise returned within 7 days with its original tags, labels, packing and free gifts( if received any).
For more information, you may contact us at +91 9818689966 or mail us on customercare@bluesaffron.in

One of my items has been cancelled? Why did this happen?

Items may be cancelled either because of stock unavailability or due to an error in payment. In such a case no money will be debited however if the money has been debited, it will be refunded in in 7 working days.

Access to Password Protected ?

Access to and use of password protected and/or secure areas of the site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the site may be subject to prosecution.